User Research

 
 
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Defining a unique culture and its impact on business.

As an innovative technology company prepared to move into its own campus, they wanted to know more about how their employees viewed the company and its culture today. What did they want to keep? What needed to change? By conducting ethnographic research at the organization, they were able to start mapping out their future.

 
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Addressing the gap between perception and utilization in the workplace.

How do you ensure that a state-of-the-art building is being used in state-of-the-art ways? By collecting qualitative and quantitative data with a team of design researchers, I was able to identify where what people felt or thought was happening were not always lining up with how the space was being used.

 
Before Elise, there was no structure or formal framework we were working with. She not only established the process we needed, she did it with grace and grit that leveraged her team and made them better in the process. She has the ability to keep her mind on business drivers as well as the well being of employees.
— Megan Little, Business Development & Design Research Partner, DORIS Research